Privacy Policy

1. Who We Are

The Clarity Call is a faith-based leadership coaching business founded by Daniel Veluswamy and Jay Veluswamy, based in Fort Lauderdale, Florida. We offer coaching programs, digital courses, and community experiences designed to help Christian leaders grow in clarity, connection, and purpose.

When this policy says "we," "us," or "our," we are referring to The Clarity Call.

If you have any questions about this policy, please contact us at [email protected]

2. What Information We Collect

We collect the following types of information when you interact with our website, forms, or programs:

• Contact information: Your first name, last name, email address, and phone number when you fill out a form, register for a program, or contact us directly.
• Payment information: When you purchase a program, your payment is processed securely through Stripe. We do not store your credit card details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.
• Program participation information: Responses you submit through surveys, questionnaires, lesson assignments, and community posts within our coaching programs.
• Booking information: When you schedule a call with us, we collect the date, time, and any information you provide in the booking form.
• Communication records: Emails, messages, or other communications you send to us.
• Technical information: Basic website usage data such as pages visited, browser type, and device type, collected through standard web technologies.

3. How We Use Your Information

We use the information we collect to:

• Deliver and manage the coaching programs, courses, and services you have enrolled in
• Send you confirmation emails, program materials, and important updates related to your enrollment
• Send you newsletters or program announcements that you have opted into
• Respond to your questions and provide personal coaching and support
• Improve our programs, content, and participant experience
• Process your payments securely through our payment processor
• Comply with applicable legal obligations

We do not sell your personal information to any third party. Ever.

4. How We Store and Protect Your Information

Your information is stored securely within GoHighLevel, our customer relationship management platform, which uses industry-standard encryption and security practices to protect your data.

Payment information is handled exclusively by Stripe, a PCI-DSS compliant payment processor. We never see or store your full credit card number.

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. If you have concerns about the security of your information, please contact us directly.

5. Email Communications and SMS

When you submit a form, purchase a program, or opt into our newsletter, you consent to receive email communications from us related to your inquiry, enrollment, or program participation.

If you provide your phone number, you consent to receive SMS text messages from us related to your enrollment, program updates, or coaching sessions. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.

You may unsubscribe from email communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at [email protected].

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools to operate our business, including GoHighLevel (CRM and course platform), Stripe (payment processing), Zoom (video calls), and email delivery services. These providers access your information only as necessary to perform services on our behalf and are bound by their own privacy policies.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
• Protection of rights: We may share information when we believe it is necessary to protect the rights, property, or safety of The Clarity Call, our participants, or others.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

We do not use your data for targeted advertising or share it with advertising networks.

8. Community Participation

If you participate in The Clarity Call community platform, information you voluntarily share in community posts, discussion channels, or group sessions is visible to other community members. Please be mindful of what you share in community spaces.

Program submissions such as lesson summaries, journal reflections, and coaching questionnaire responses are private and visible only to you and your program coaches unless you choose to share them.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information we hold about you
• Request deletion of your personal information, subject to any legal obligations we may have to retain it
• Opt out of email or SMS communications at any time
• Request information about how your data is being used

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

10. Children's Privacy

Our programs and website are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.

11. Third-Party Links

Our website and emails may contain links to third-party websites such as Zoom, Stripe, or social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or programs after any changes constitutes your acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes arising from this policy shall be resolved in the courts of Broward County, Florida.